{"id":2322,"date":"2023-10-10T19:35:27","date_gmt":"2023-10-10T19:35:27","guid":{"rendered":"https:\/\/markabus.eu\/regulations\/"},"modified":"2024-03-20T11:24:29","modified_gmt":"2024-03-20T11:24:29","slug":"regulations","status":"publish","type":"page","link":"https:\/\/markabus.eu\/en\/regulations\/","title":{"rendered":"Regulations"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(243,233,226,0.53)&#8221; background_enable_image=&#8221;off&#8221; background_blend=&#8221;darken&#8221; custom_padding=&#8221;10%||6%||false|false&#8221; custom_padding_tablet=&#8221;17%||17%||true|false&#8221; custom_padding_phone=&#8221;22%||22%||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Hello-bride||||||||&#8221; header_text_color=&#8221;rgba(225,211,196,0.6)&#8221; header_font_size=&#8221;92px&#8221; header_line_height=&#8221;1.5em&#8221; header_5_font=&#8221;|||on|||||&#8221; header_5_text_align=&#8221;center&#8221; header_5_text_color=&#8221;#CDA788&#8243; header_5_font_size=&#8221;13px&#8221; header_5_letter_spacing=&#8221;4px&#8221; vertical_offset=&#8221;-8em&#8221; horizontal_offset=&#8221;-29em&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||67px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Terms&#038;conditions<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;85%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width=&#8221;925px&#8221; max_width_tablet=&#8221;925px&#8221; max_width_phone=&#8221;925px&#8221; max_width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; header_font=&#8221;||on||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#CDA788&#8243; header_font_size=&#8221;48px&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Terms&#038;conditions<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;7%||2%||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span>\u00a7 1<\/span><\/h4>\n<h2 style=\"text-align: center;\"><span>Definitions<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Terms used in\u00a0Regulations mean:<\/p>\n<ol style=\"margin-left: 1em; margin-top: 10px;\">\n<li style=\"margin-bottom: 10px;\"><b>Regulations<\/b> &#8211; this document,<\/li>\n<li style=\"margin-bottom: 10px;\"><b>Service Provider <\/b>or <b>Coach <\/b>&#8211; Marzena Arkabus conducting business activity under\u00a0company B&#8217;Essence Studio Marzena Arkabus, address: \u00a0 Piaskowa 47 lok. 26, 31-341 Krakow, NIP 9492122480, REGON 522556414,<\/li>\n<li style=\"margin-bottom: 10px;\"><b>Client<\/b> &#8211; an individual purchasing a service from\u00a0Service Provider,<\/li>\n<li style=\"margin-bottom: 10px;\"><b>Website<\/b> &#8211; Provider&#8217;s website available at\u00a0at www.markabus.eu,<\/li>\n<li style=\"margin-bottom: 10px;\"><b>Service <\/b>&#8211; a paid service provided by\u00a0Service Provider (in\u00a0including Online Service),<\/li>\n<li style=\"margin-bottom: 10px;\"><b>Online<\/b> service &#8211; a service provided by\u00a0Service Provider by means of communication at\u00a0distance,<\/li>\n<li><b>Agreement<\/b> &#8211; an agreement for\u00a0provision of services provided for in\u00a0Regulations, concluded in accordance with\u00a0provisions of the Regulations.<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;7%||2%||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">\u00a7 2<\/h4>\n<h2 style=\"text-align: center;\">  Services provided electronically free of charge  <\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; link_font=&#8221;||||on||||&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ol>\n<li>Any natural person of legal age may use\u00a0content posted on\u00a0Website free of charge and\u00a0available\u00a0features, such as:\n<ul style=\"list-style-type: lower-alpha; margin-left: 2em; margin-top: 10px;\">\n<li style=\"margin-bottom: 5px;\">The ability to direct a question through the contact form,<\/li>\n<li style=\"margin-bottom: 5px;\">possibility to book the Service,<\/li>\n<li>newsletter.<\/li>\n<\/ul>\n<\/ol>\n<ol start=\"2\">\n<li style=\"margin-bottom: 15px;\">At\u00a0the moment the Client starts using\u00a0Website, he\/she enters into a contract with the Service Provider for\u00a0provision of services by electronic means in\u00a0to the extent indicated above. This is\u00a0equivalent to\u00a0acceptance of the Terms and Conditions. The contract is valid until\u00a0when\u00a0Customer stops using\u00a0Website.\n<li style=\"margin-bottom: 15px;\">In\u00a0to use\u00a0Website it is necessary to have access to\u00a0Internet and a browser such as Microsoft Edge, Google Chrome, Mozilla Firefox, Safari &#8211; in\u00a0current version.<\/li>\n<li style=\"margin-bottom: 15px;\">Client not\u00a0may use\u00a0Website in\u00a0a way that\u00a0violates the law, morality, personal rights of third parties or legitimate interests of the Service Provider. It is forbidden to provide information of\u00a0unlawful nature.<\/li>\n<li style=\"margin-bottom: 15px;\">Any irregularities in\u00a0functioning of the Website may be reported by the Customer by e-mail to\u00a0address: <a href=\"mailto:welcome@markabus.eu\">welcome@markabus.eu.<\/a> Service provider will consider the complaint in\u00a0as soon as possible, not\u00a0later than in\u00a0within 14 days<br \/>\nfrom making the notification.<\/li>\n<li>The Service Provider, to the\u00a0fullest extent permitted by\u00a0law, shall not\u00a0be responsible for\u00a0disruptions, including\u00a0interruptions, in\u00a0functioning of the Website caused by Force Majeure, unauthorized actions of third parties or incompatibility of the Website with\u00a0technical infrastructure of the User.<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;7%||2%||false|false&#8221; hover_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4 style=\"text-align: center;\">\u00a7 3<\/h4>\n<h2 style=\"text-align: center;\">  Services provided by&nbsp;Service Provider  <\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; link_font=&#8221;||||on||||&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ol>\n<li>The Service Provider provides the following Online Services at\u00a0in particular:<\/li>\n<\/ol>\n<ul style=\"list-style-type: lower-alpha; margin-left: 2em; margin-top: 10px;\">\n<li style=\"margin-bottom: 5px;\">initial consultation,<\/li>\n<li style=\"margin-bottom: 5px;\">individual coaching session,<\/li>\n<li>Balanced Life Coaching individual program (package of 3 sessions).<\/li>\n<\/ul>\n<li style=\"margin-bottom: 15px;\">The Service Provider provides online Services for a fee. Information about the Services, in particular their types, prices and\u00a0duration, is indicated\u00a0on\u00a0Website.<\/li>\n<li style=\"margin-bottom: 15px;\">Information regarding the processing of the Client&#8217;s personal data by\u00a0Service Provider is described in\u00a0Information Clause, which\u00a0is an Appendix to\u00a0Regulations.<\/li>\n<li style=\"margin-bottom: 15px;\">Before\u00a0the first consultation \/ session, the Coach may ask the Client to\u00a0complete and send the Client Card and\u00a0Consent to\u00a0processing of special categories of data. Giving consent is voluntary, but\u00a0failure to give it will prevent the Service from being provided.\n\t<\/li>\n<li style=\"margin-bottom: 15px;\">During the first consultation, the Coach, on\u00a0the basis of the interview conducted, analyzes the needs of the client, and\u00a0then proposes further actions. Subsequent sessions are held according to\u00a0individual arrangements &#8211; at\u00a0generally sessions are held regularly at\u00a0fixed time, at\u00a0weekly or bi-weekly intervals.<br \/>\nAt the first meeting, the Parties set the rules for contact between sessions.<\/li>\n<li style=\"margin-bottom: 15px;\">Coaching is a process in which the Coach supports the Client in achieving the Client&#8217;s goals, inspires and accompanies in the choices made. Goals in\u00a0coaching are always determined and\u00a0defined by the client.<\/li>\n<li style=\"margin-bottom: 15px;\">Coaching is a confidential relationship, in\u00a0which\u00a0both parties commit to\u00a0attentive action and\u00a0mutual respect.<\/li>\n<li style=\"margin-bottom: 15px;\">Coach shall keep\u00a0confidential all information obtained from\u00a0Client in\u00a0connection with the Services provided, in\u00a0particular information about\u00a0Client&#8217;s health. The coach will not\u00a0disclose, use or communicate information obtained<br \/>\nin the process in\u00a0any way to third parties. Without\u00a0Client&#8217;s consent, Coach will not disclose information about\u00a0the fact of cooperation with\u00a0Client.<\/li>\n<li style=\"margin-bottom: 15px;\">The client has\u00a0the right to inform third parties about\u00a0coaching process, in\u00a0any way.<\/li>\n<li style=\"margin-bottom: 15px;\">Both Coach and\u00a0Client participate in\u00a0coaching process from\u00a0their own will. The customer can terminate the relationship at\u00a0any time during the process. It is recommended to discuss this\u00a0decision with each other as part of a joint learning experience.<\/li>\n<li style=\"margin-bottom: 15px;\">The coach regularly supervises his work to maintain the highest standards of work ethics. In\u00a0this purpose, some sessions may be recorded, and\u00a0their audio recording will be used to\u00a0realize the process of supervision of the Coach. Before any recording of sessions, the Coach each time asks the Client for\u00a0permission to\u00a0record sessions. Consent may be expressed in\u00a0any form, in\u00a0particular in\u00a0e-mail or orally.<\/li>\n<li style=\"margin-bottom: 15px;\">After\u00a0the completed process, the Coach may send the Client an evaluation questionnaire with a request to\u00a0fill it out and\u00a0send it back. Completion of the survey is voluntary. Surveys are conducted\u00a0at\u00a0to monitor the quality of the Services provided.<\/li>\n<li style=\"margin-bottom: 15px;\">Coach may refuse to provide the Service (which\u00a0is tantamount to\u00a0termination of the Agreement in\u00a0immediate manner) in\u00a0case when:<\/li>\n<ul>\n<li style=\"margin-bottom: 5px; margin-left: 2em;\">supposes that\u00a0Customer is a minor or insane and\u00a0in\u00a0his\/her name not\u00a0occurs legal guardian or other authorized person,<\/li>\n<li style=\"margin-bottom: 5px; margin-left: 2em;\">provision of the Service would violate applicable laws, rules of professional conduct or the rights of third parties,<\/li>\n<li style=\"margin-bottom: 5px; margin-left: 2em;\">supposes that\u00a0provision of the service may endanger the health or life of the Customer, his family members or other persons close to him\u00a0,<\/li>\n<li style=\"margin-bottom: 5px; margin-left: 2em;\">The Client, despite the summons, does not\u00a0pay the payments due from\u00a0for the provision of Services.<\/li>\n<\/ul>\n<ol start=\"14\">\n<li>In\u00a0case of finding a threat to the Client&#8217;s health or life, Coach notifies the appropriate services.<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;7%||2%||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">\u00a7 4<\/h4>\n<h2 style=\"text-align: center;\">Reservation and conclusion of the Agreement<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; link_font=&#8221;||||on||||&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ol>\n<li>Customer may book the Service by contacting the Service Provider:<\/li>\n<\/ol>\n<ul style=\"margin-left: 2em; margin-top: 10px;\">\n<li style=\"margin-bottom: 5px;\">By e-mail at: <a href=\"mailto:welcome@markabus.eu\">welcome@markabus.eu<\/a><\/li>\n<li style=\"margin-bottom: 5px;\">By text message to phone number: +48 603 078 358<\/li>\n<li style=\"margin-bottom: 5px;\">by phone at: <a href=\"callto:+48603078358\">+48 603 078 358<\/a><\/li>\n<\/ul>\n<li style=\"margin-bottom: 15px;\">If the booking of the Service is made by e-mail, SMS or telephone, the Parties shall agree on the scope, term and form of payment during the telephone conversation, e-mail exchange or during the initial consultation. After determining the necessary issues, the Service Provider sends the Client, at the indicated e-mail address, a summary with a request for confirmation and acceptance of the Terms and Conditions.<\/li>\n<li style=\"margin-bottom: 15px;\">The contract is concluded at the moment of receipt by the Customer of the e-mail message referred to in paragraph. 2 above. The conclusion of the Agreement means the booking of a date for the Service and the creation of an obligation of payment on the part of the Customer.<\/li>\n<li style=\"margin-bottom: 15px;\">Payment must be made within 3 days from the date of confirmation of the booking, unless the Parties agree on another date. The reservation may be canceled if payment is not made by the agreed date.<\/li>\n<li style=\"margin-bottom: 15px;\">Payments can be made:<\/li>\n<ul style=\"margin-left: 2em;\">\n<li style=\"margin-bottom: 5px;\">by traditional transfer,<\/li>\n<li>BLIK.<\/li>\n<\/ul>\n<ol start=\"6\">\n<li style=\"margin-bottom: 15px;\">A customer who has paid for the Service may request an invoice to be issued and sent. The customer agrees to send invoices in electronic form to the e-mail address specified by him.<\/li>\n<li style=\"margin-bottom: 15px;\">The contract on behalf of customers who are under 18 years of age and \/ or do not have full legal capacity is entered into by a parent, legal guardian or other person designated for care. It is sufficient for one parent\/legal guardian to conclude the Agreement, and this is tantamount to a declaration by him that the other parent\/other legal guardian does not object in this regard.<\/li>\n<li style=\"margin-bottom: 15px;\">The Client may cancel the Service by sending the Service Provider a text message to +48 603 078 358 no later than 24 hours before the agreed date. In this case, the customer may receive a refund of the payment made.<\/li>\n<li style=\"margin-bottom: 15px;\">If the Service is not canceled in accordance with paragraph. 8 above, and at the set time and within the next 15 minutes the Customer does not make an online connection, the Service will be considered completed. In this case, the Client shall cover the costs incurred by the Service Provider in preparing for the provision of the Service, as well as the costs incurred in connection with the failure to arrange a consultation \/ session of another Client, and therefore:<\/li>\n<\/ol>\n<ul style=\"margin-left: 2em;\">\n<li style=\"margin-bottom: 5px;\">if the Customer has paid for the Service, he may request a refund of the fee paid, whereby the amount refunded will be reduced by the aforementioned. costs (50% of the amount paid),<\/li>\n<li>if the customer was to pay during \/ after the appointment, he is required to make payment of 50% of the agreed amount.<\/li>\n<\/ul>\n<li style=\"margin-bottom: 15px;\">Under special circumstances, with the prior consent of the Service Provider, the Parties may change the agreed term of the Service. For this purpose, the Service Provider should be contacted by e-mail, SMS or telephone, no later than 24 hours before the scheduled consultation \/ session.<\/li>\n<li style=\"margin-bottom: 15px;\">In case of inability to provide the Service for a reason attributable solely to the Service Provider, the Service Provider shall offer the Client another date or a refund for the unused Service. If the Service Provider does not give at least 24 hours&#8217; notice of cancellation, the Client is entitled to a 50% discount on the next visit.<\/li>\n<li>In the event that the duration of the Service is shortened for reasons beyond the Service Provider&#8217;s control, the Client shall not have any claims against the Service Provider, in particular, he is not entitled to a refund of the payment made.<\/li>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;7%||2%||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">\u00a7 5<\/h4>\n<h2 style=\"text-align: center;\">Services provided online<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; link_font=&#8221;||||on||||&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ol>\n<li>In order to use the Online Services, it is necessary for the Customer to have:<\/li>\n<\/ol>\n<ul style=\"margin-left: 2em; list-style-type: lower-alpha;\">\n<li style=\"margin-top: 10px; margin-bottom: 5px;\">a computer, tablet or phone equipped with a webcam<br \/>\nand microphone,<\/li>\n<li style=\"margin-bottom: 5px;\">High-speed Internet connection &#8211; a minimum of 512kb\/s (upload and download),<\/li>\n<li style=\"margin-top: 10px; margin-bottom: 5px;\">installed web browser,<\/li>\n<li>active e-mail.<\/li>\n<\/ul>\n<li style=\"margin-bottom: 15px;\">The initial consultation takes approx. 30 minutes.<\/li>\n<li style=\"margin-bottom: 15px;\">A coaching session lasts approx. 60 minutes.<\/li>\n<li style=\"margin-bottom: 15px;\">Services are provided through the ZOOM platform (contact using another communicator is possible upon request).<\/li>\n<li style=\"margin-bottom: 15px;\">Before starting the consultation \/ session, the Client should click on the link sent in the email and wait for the Service Provider to establish a connection.<\/li>\n<li style=\"margin-bottom: 15px;\">The Service Provider is not responsible for technical problems, network problems or technical limitations occurring on the equipment used by the Client, which prevent him from using the consultation \/ online session. If the consultation \/ session cannot take place or is significantly hindered for the reasons indicated above, the client is not entitled to a refund of the payment made for the consultation \/ session.<\/li>\n<li style=\"margin-bottom: 15px;\">The Client has the right to record consultations \/ sessions only after obtaining permission from the Service Provider.<\/li>\n<li>The service provider has the right to record consultations \/ sessions only after obtaining the consent of the Client.<\/li>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;7%||2%||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">\u00a7 6<\/h4>\n<h2 style=\"text-align: center;\">Complaints<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; link_font=&#8221;||||on||||&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ol>\n<li style=\"margin-bottom: 15px;\">Announcements, advertisements, price lists and other information about the Services provided on the Website do not constitute an offer within the meaning of Art. 66 \u00a71, but only an invitation to conclude a contract within the meaning of Art. 71 of the Act of April 23, 1964 &#8211; Civil Code (Journal of Laws of 2014, item 121 as amended).<span class=\"Apple-converted-space\"> <\/span><\/li>\n<li style=\"margin-bottom: 15px;\">The customer has the right to file a complaint within 14 business days from the date the Service was provided. The complaint should be sent in writing or electronically to the Service Provider&#8217;s addresses indicated in the Regulations.<\/li>\n<li style=\"margin-bottom: 15px;\">The complaint should contain data that allows identification of the Customer (name, mailing address, e-mail address), the subject of the complaint (e.g. type and date of the defect) and the demands related to the complaint. In case of receipt of an incomplete complaint, the Service Provider will call for its completion, under pain of leaving the complaint unprocessed.<\/li>\n<li>Complaints are processed within 14 business days from the date of receipt of a complete complaint.<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;7%||2%||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">\u00a7 7<\/h4>\n<h2 style=\"text-align: center;\">Withdrawal from the contract<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; link_font=&#8221;||||on||||&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ol>\n<li style=\"margin-bottom: 15px;\">Klient, b\u0119d\u0105cy Konsumentem w rozumieniu Kodeksu Cywilnego, kt\u00f3ry zawar\u0142 Umow\u0119 na odleg\u0142o\u015b\u0107, ma prawo odst\u0105pi\u0107 od Umowy bez podawania przyczyny w terminie 14 dni od dnia zawarcia Umowy.<\/li>\n<li style=\"margin-bottom: 15px;\">Prawo do\u00a0odst\u0105pienia od\u00a0Umowy na\u00a0zasadach opisanych w\u00a0niniejszym paragrafie przys\u0142uguje r\u00f3wnie\u017c osobie fizycznej zawieraj\u0105cej Umow\u0119 bezpo\u015brednio zwi\u0105zan\u0105\u00a0z jej dzia\u0142alno\u015bci\u0105 gospodarcz\u0105, gdy\u00a0z\u00a0tre\u015bci tej\u00a0Umowy wynika, \u017ce\u00a0nie\u00a0posiada ona\u00a0dla tej\u00a0osoby charakteru zawodowego.<\/li>\n<li style=\"margin-bottom: 15px;\">W\u00a0przypadku, gdy\u00a0Klient odst\u0105pi od\u00a0Umowy po\u00a0rozpocz\u0119ciu \u015bwiadczenia Us\u0142ugi przez\u00a0Us\u0142ugodawc\u0119, Klient ma\u00a0obowi\u0105zek zap\u0142aty za\u00a0\u015bwiadczenia spe\u0142nione do\u00a0chwili<span class=\"Apple-converted-space\">\u00a0<\/span>odst\u0105pienia od\u00a0Umowy. Za\u00a0wykonywanie Us\u0142ugi uznaje si\u0119 tak\u017ce analiz\u0119 sytuacji i\u00a0potrzeb Klienta, kt\u00f3r\u0105 Us\u0142ugodawca przeprowadza przed\u00a0konsultacj\u0105 \/ sesj\u0105.<\/li>\n<li style=\"margin-bottom: 15px;\">Aby odst\u0105pi\u0107 od\u00a0Umowy, Klient musi poinformowa\u0107 Us\u0142ugodawc\u0119 o\u00a0swojej decyzji\u00a0o odst\u0105pieniu od\u00a0Umowy w\u00a0drodze jednoznacznego o\u015bwiadczenia \u2013 na\u00a0przyk\u0142ad pisma wys\u0142anego poczt\u0105 lub poczt\u0105 elektroniczn\u0105. Klient mo\u017ce skorzysta\u0107 ze\u00a0wzoru Formularza odst\u0105pienia od\u00a0Umowy, kt\u00f3ry\u00a0stanowi Za\u0142\u0105cznik do\u00a0Regulaminu.<\/li>\n<li>W\u00a0przypadku odst\u0105pienia od\u00a0Umowy, Us\u0142ugodawca zwraca Klientowi wszystkie otrzymane od\u00a0Klienta p\u0142atno\u015bci niezw\u0142ocznie, a\u00a0w\u00a0ka\u017cdym przypadku nie\u00a0p\u00f3\u017aniej ni\u017c 14 dni od\u00a0dnia, w\u00a0kt\u00f3rym\u00a0Us\u0142ugodawca zosta\u0142 poinformowany o\u00a0wykonaniu prawa odst\u0105pienia od\u00a0Umowy.<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;7%||2%||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">\u00a7 8<\/h4>\n<h2 style=\"text-align: center;\">Final provisions<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; link_font=&#8221;||||on||||&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ol>\n<li style=\"margin-bottom: 15px;\">As part of the Coach&#8217;s professional development and continuous improvement of competencies, the Coach applies for accreditation of his skills with the ICF (International Coach Federation) organization. For this purpose, the session hours will be recorded and counted in the declaration of the required working time. The client agrees to provide the number of hours and contact information (email address) for presentation to ICF.<\/li>\n<li style=\"margin-bottom: 15px;\">All materials made available in the course of or in connection with the provision of the Service, including articles, support materials provided to the Client, psychological advice recorded on any medium are works, the copyright of which is vested in the Service Provider and are protected by copyright under the terms described in the Law of February 4, 1994. On Copyright and Related Rights (Journal of Laws 1994 No. 24, item 83). Any use of the materials referred to above, in particular dissemination, copying, resale, public or individual sharing, is possible only with the prior written consent of the Service Provider.<\/li>\n<li style=\"margin-bottom: 15px;\">In matters not covered by these Regulations, the provisions of Polish law shall apply, including in particular the Civil Code.<\/li>\n<li style=\"margin-bottom: 15px;\">The Service Provider reserves the right to change the content of the Terms and Conditions. Customers are bound by the content of the Terms and Conditions from the date of booking the Service \/ conclusion of the Agreement.<\/li>\n<li style=\"margin-bottom: 15px;\">Settlement of any disputes arising between the Service Provider and the Client who is a Consumer, shall be submitted to the courts of competent jurisdiction in accordance with the provisions of the Code of Civil Procedure. Settlement of any disputes arising between the Service Provider and the Client who is not a Consumer shall be submitted to the court having jurisdiction over the seat of the Service Provider.<\/li>\n<li style=\"margin-bottom: 15px;\">The regulations come into effect on April 3, 2023.<\/li>\n<li>An integral part of the Terms and Conditions is the Personal Data Processing Information Clause and the Contract Withdrawal Form.<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#332F21&#8243; custom_margin=&#8221;10%||||false|false&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-weight: 400;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><em>Regulamin obowi\u0105zuje od&nbsp;11 stycznia 2024.<\/em><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;bottom_right&#8221; vertical_offset=&#8221;-4em&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Hello-bride||||||||&#8221; header_text_color=&#8221;rgba(225,211,196,0.6)&#8221; header_font_size=&#8221;92px&#8221; header_line_height=&#8221;1.5em&#8221; header_5_font=&#8221;|||on|||||&#8221; header_5_text_align=&#8221;center&#8221; header_5_text_color=&#8221;#CDA788&#8243; header_5_font_size=&#8221;13px&#8221; header_5_letter_spacing=&#8221;4px&#8221; transform_rotate=&#8221;0deg|0deg|180deg&#8221; position_origin_a=&#8221;bottom_right&#8221; vertical_offset=&#8221;-12em&#8221; horizontal_offset=&#8221;-29em&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||67px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Terms&#038;conditions<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms&#038;conditionsTerms&#038;conditions\u00a7 1 DefinitionsTerms used in\u00a0Regulations mean: Regulations &#8211; this document, Service Provider or Coach &#8211; Marzena Arkabus conducting business activity under\u00a0company B&#8217;Essence Studio Marzena Arkabus, address: \u00a0 Piaskowa 47 lok. 26, 31-341 Krakow, NIP 9492122480, REGON 522556414, Client &#8211; an individual purchasing a service from\u00a0Service Provider, Website &#8211; Provider&#8217;s website available at\u00a0at www.markabus.eu, Service &#8211; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/markabus.eu\/en\/wp-json\/wp\/v2\/pages\/2322"}],"collection":[{"href":"https:\/\/markabus.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/markabus.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/markabus.eu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/markabus.eu\/en\/wp-json\/wp\/v2\/comments?post=2322"}],"version-history":[{"count":24,"href":"https:\/\/markabus.eu\/en\/wp-json\/wp\/v2\/pages\/2322\/revisions"}],"predecessor-version":[{"id":2954,"href":"https:\/\/markabus.eu\/en\/wp-json\/wp\/v2\/pages\/2322\/revisions\/2954"}],"wp:attachment":[{"href":"https:\/\/markabus.eu\/en\/wp-json\/wp\/v2\/media?parent=2322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}